EasyCare Easyshoe Performance

We follow all manufacturer waranty and defective product policies. If you feel your EasyCare product is defective their policy goes as follows: 

We back all of our products with a 45-day satisfaction guarantee. If you are not completely satisfied with this product for any reason, EasyCare will issue us a credit, which we will return to you in the form of a refund to your original payment method. 

To qualify, products must be returned to the correct EasyCare returns address, with a copy of your dated receipt, a completed Returned Merchandise Authorization (RMA) form. Email us, and we will fill out the return request with EasyCare. 

EasyCare will provide a return label for you to use to return the product. They do charge a NON-NEGOTIABLE $12.50 restocking fee, which does cover cost of shipping as well.

Once EasyCare receives the product back you will be refunded which can take 3-5 business days. 

EasyCare does not currently do replacement boots, so if you would like another boot you must re-purchase. 

For details and questions, you can contast Adams through our Help Desk.